Join me as we talk through the Who, What, When, Where, Why, and How of building a global headless omni-channel web platform. We’ll explore exactly what an omni-channel web platform is and how it can help your organization, as well as share real-world examples to illustrate the most effective scenarios for implementing such a platform. We’ll wrap up our conversation by reviewing the many benefits they can provide and how you can get started on an omni-channel journey.
This session will be geared towards attendees of all experience levels and capabilities. I will be sure to allow for a healthy amount of Q&A, so be sure to bring all your questions and hypotheticals! By the end of the session, you should be armed with the knowledge you need to start down the path toward building your own omni-channel web platform.